Crime Scene Cleanup
Crime scene cleaning after police release the property, from blood to odor.
See crime scene cleanupGet blood, bodily fluids, contaminated materials and odor removed after investigators release a home, rental, business or vehicle in Monroe County. The cleanup scope is based on where contamination traveled.
Homicide cleanup is crime scene cleanup focused on the removal of contaminated materials, blood and bodily fluids. The specialized work starts only when investigators are finished and the property has been released.
While the medical examiner or coroner and law enforcement concentrate on investigative duties, they do not clean what remains at the property. Homicide cleaning can be arranged after release of the scene by an authorized person, including an owner, landlord or relative.
The cleanup process goes beyond ordinary cleaning services. Cleanup technicians locate contamination in the affected area and surrounding areas, protect unaffected rooms, remove materials that cannot be disinfected and treat cleanable surfaces. The work also includes hazardous waste packaging, waste disposal, odor removal and records for an insurance company when requested.

Your questions can cover items marked for removal, surfaces to be cleaned, plans for taking waste away and remaining restoration needs.
When discussing the loss with property owners and insurance companies, you can use photos, inventories, scope notes and disposal paperwork.
You may protect privacy by requesting unmarked vehicles and allowing only authorized people into the property during this difficult event.
Personal property that may be saved is separated so you can discuss it before deciding what needs removal.
When blood or other biological material remains after a violent death, a home, vehicle, rental or business may require homicide cleanup services. Common examples are:
The affected area can be isolated while offices, stores, warehouses or shared spaces are assessed for contamination.
Visible blood may continue beneath flooring or behind trim, which makes surface wiping incomplete.
The landlord or an authorized property manager may schedule scene cleanup once police release the rental and essential items have been taken by the family.
A bedroom, hall, living area and surrounding exposed surfaces may all require blood cleanup after the event.
Respect for the investigation comes first. You should also avoid exposure and retain details that may be useful for a claim. Before cleanup technicians enter, take these steps:
Call (888) 351-0904The available homicide cleanup cost guides list $2,500 to $9,000 for a violent crime scene. They also list $2,000 to $6,000 for a smaller scene and $3,000 to $10,000 for a larger scene. These are published planning ranges, not a quote. The final scope depends on the assessment.
The figures shown are national ranges from published cost guides and are not based on an on-site visit. After an on-site assessment, the price for your property is determined and shared with you before cleanup begins.
Ask about cost: (888) 351-0904Insurance may pay toward homicide cleanup through a commercial, homeowners or renters policy. Coverage is determined by the loss, the policy and its deductible.
Who organizes and pays for the work may depend on ownership, the lease, applicable local law and insurance terms. Landlords and tenants should contact their insurers.
Check with your insurance company about its requirements for photos, inventories, work notes, bills and waste documentation. Keep copies of everything you submit.
After the scene is released by police, inform the insurer about the loss. Find out whether the policy includes damaged building components, restoration and biohazard cleanup.
The New York State Office of Victim Services lists crime scene cleanup expenses among the compensation it can pay to crime victims. Insurance is usually checked first.
The remediation process follows a controlled order after scene release. Every step is based on where contamination traveled, which materials can be saved and what waste rules apply.
Known affected areas are identified by the authorized person, then technicians assess surrounding surfaces, contents, floor borders and possible routes of spread.
A barrier separates clean spaces from the work zone. Suitable personal protective equipment and controls help cleanup technicians limit the movement of contamination outside the scene.
Before detailed cleaning and disinfection, visible bodily fluids and blood are gathered using a method appropriate for each surface.
If carpet, drywall, pad, subfloor or upholstery cannot be thoroughly disinfected, removal is limited to the minimum workable area.
Cleanable materials undergo detailed scene cleaning before an EPA-registered disinfectant is applied and stays wet throughout the label contact time.
Once the source is gone, air filtration and targeted treatment can address odor in room air, remaining materials and connected spaces.
Applicable rules guide the sealing, labeling and movement of contaminated waste, while available disposal documentation is kept.
Once work is complete, retained personal property is returned as arranged, and removed finishes are documented for restoration services.
Call any hour. Your homicide cleanup specialist answers the phone, describes what happens next and works with you on a start time.
Serious health risks can come from blood, bodily fluids and contamination you cannot see. The concern remains even if visible signs seem dry or limited.
Fluids may travel into carpet padding, joints, grout, walls and the subfloor. A surface mark may be cleaned while affected material underneath or behind it goes untreated.
Loved ones may find the scene profoundly upsetting. Professional cleanup allows family members to avoid direct exposure to the affected space and personal property.
Applicable medical waste rules may require regulated disposal, transportation and packaging for used protective equipment and saturated porous materials.
Can you clean it yourself? Disposable gloves may be used to clean a minor amount of fresh blood from hard non-porous material, along with an EPA-registered disinfectant left for the entire label contact time. Stay out and seek professional cleanup if blood affected drywall, fabric, wood, carpet or any space whose boundaries are uncertain.
The schedule depends on scene size, the depth of contamination, the number of rooms, scene access and the amount of material that must be removed. You can get a more useful timeline after the initial assessment.
| Scene | Typical time on site |
|---|---|
| Accessible surfaces within a small affected area | Inspection and official scene release determine the schedule |
| Porous material removal within one room | Cleaning may be completed before a separate restoration step |
| Several rooms or structural contamination | Usually needs a staged scope and longer restoration work |
Source removal comes before other odor work. Adding fragrance cannot resolve odor from fluid absorbed by subfloor, furniture, concealed cavities, drywall or carpet.
After affected material has been removed, HEPA air scrubbers may be used to capture airborne particles. In an occupied setting, hydroxyl treatment may be appropriate if allowed by the equipment instructions. Ozone can only be used under strict controls with the treatment space empty. Cleaning may also include an inspection of adjacent rooms and vents before you move ahead.
Under 29 CFR 1910.1030, the OSHA Bloodborne Pathogens Standard addresses worker training, protective equipment and exposure controls.
Use an EPA-registered disinfectant suitable for the purpose, and leave the surface wet throughout the contact time on the product label.
New York treats blood-soaked materials from a biohazard scene as regulated medical waste. Rules from the Department of Environmental Conservation and the Department of Health control how it is packed, moved and treated, so it cannot go in household trash.
New York has no statewide office. Counties use elected coroners or appointed medical examiners, and New York City's five boroughs are covered by its Office of Chief Medical Examiner. Cleanup starts after police or the medical examiner or coroner release the scene.
The full homicide cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in your state.
Read the full homicide cleanup guide
Local population patterns, housing and site access may affect how containment and cleanup are planned.
Rochester General Hospital is about 3.2 miles from Highland Park, which is useful to know when an exposure or injury needs medical attention.
Crews coming in from Swillburg, South Wedge or Pearl-Meigs-Monroe should keep vehicles and equipment staged close to the affected property for privacy.
As a Rochester neighborhood, Highland Park may include several building styles, so cleanup planning should start with the exact property type.
Your phone conversation can include questions about service in nearby ZIP codes and communities.
Crime scene cleaning after police release the property, from blood to odor.
See crime scene cleanup
Blood cleanup clears blood from furniture, walls, hard floors and carpet, followed by safe disposal.
See blood cleanup
Following accidents, violence or injuries, trauma scene cleanup addresses the affected area.
See trauma scene cleanup
Home cleaning following a death includes affected possessions as well as fluid and odor cleanup.
See death cleanup
Careful, private suicide cleanup keeps family members from having to confront the scene.
See suicide cleanup
When a death remains undiscovered for days, cleanup addresses decomposition and controls odors.
See unattended death cleanup
Investigation residue, tissue and fingerprint powder are addressed along with forensic cleaning of blood.
See forensic cleaning
At the source, death odor removal uses air scrubbers plus hydroxyl and ozone treatment.
See death odor removalOnce investigators approve entry, professional homicide cleaners can begin cleaning the murder scene. Their work can include containment, removal of absorbed fluids, detailed cleaning, disinfection, odor removal and waste disposal. A family member should not enter or clean an area that still contains blood or bodily fluids.
Once property clearance comes from law enforcement as well as the medical examiner or coroner, an authorized manager, relative, owner or landlord may organize cleanup. Homicide cleaners may address hazardous waste removal, odor control, disinfection, blood cleanup and biohazard remediation. Police are responsible for investigating the scene, not performing the cleaning service.
DIY cleaning is not appropriate when blood reached carpet, wood, fabric, drywall, furniture or a hidden space. Serious health risks can result from contamination you cannot see and bloodborne pathogens. Keep people and pets out while awaiting scene release, then arrange professional cleanup when any affected area has uncertain edges.
Both are forms of death cleanup and trauma scene cleanup, but the conditions can differ. Evidence-processing material may remain at a homicide scene, which is controlled by law enforcement until formal release. Time between death and discovery means an unattended death may involve decomposition along with more extensive odor issues.
Property outside the contaminated space can either be covered in place or transferred into a clean room. Items within the scene are assessed individually. Non-porous belongings made from hard materials may be cleanable. Absorbent items may require removal, but decisions about keepsakes, records and photographs should first be reviewed with you.
Coverage under a homeowners policy may extend to homicide scene cleanup, and death cleanup may also qualify, depending on the event, deductible, exclusions and exact policy terms. Contact the insurer before work begins. Ask the insurer about required documentation, biohazard cleanup, damaged materials, personal property and restoration before work starts.
You can request respectful, discreet homicide cleanup 24 hours a day, and crews use unmarked vehicles.